Jun
27
Positive Feedback
Positive feedback is something that you should love to see on a seller’s profile. Positive feedback means that both the buyer and the seller were satisfied with the transaction. The higher a seller’s positive feedback percentage, the more viable they are as a seller. Of course, there are a few caveats here, where positive feedback might not be the best yardstick by which to judge a seller.
For example, it is often simper for those with only a few auctions under their belt to have a high positive feedback percentage. It is much more common for sellers with a very high number of completed auctions to have less than 100% positive feedback. The more items they sell, the more likely it is that they will have at least one or two negative comments, which will bring down their feedback percentage.
As mentioned, newer sellers are not always the best option, but they shouldn’t be shunned based on their newness, either. It simply means that you will have to take extra care when determining if they are right for your business.
As a very general rule, sellers with a higher percentage of positive feedback are more trustworthy. However, as in the instances listed above, this is not always the case. Therefore, use positive feedback as a guideline, rather than as a hard rule. Always investigate any potential seller to determine their experience, their feedback ratings and why there were negative comments left (if any).
Finally, browsing through positive feedback comments can give you a good idea of what a transaction with the seller might be like. You might find comments about the seller’s high level of communication, about their willingness to provide extra details concerning the item or other important information. This can go a long way toward ensuring a beneficial auction experience for you.